THE INDEX

Privacy Policy

Privacy Policy
Oak Ridge Electric INC.
6740 Sandylea Road, Oak Ridge, NC 27310
📞 336.643.8996 | ✉️ info@oakridgeelectric.com
Effective Date: February 24, 2026

Introduction
Oak Ridge Electric INC. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website. By using our site, you agree to the terms outlined below. If you have any questions at any time, please contact us at info@oakridgeelectric.com.

Information We Collect
We may collect information about you in the following ways:
  • Personal Data: When you contact us or submit a form on our website, we may collect personally identifiable information such as your name, email address, phone number, and mailing address.
  • Automatically Collected Data: When you visit our site, our servers may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, and pages viewed.
  • Cookies & Tracking Data: We may use cookies and similar tracking technologies to improve your browsing experience and analyze site usage. Please see our Cookie Policy section below for details.

How We Use Your Information
We use the information we collect to:
  • Respond to your inquiries and provide customer service
  • Send administrative communications and, where applicable, promotional updates
  • Improve and optimize our website experience
  • Monitor site usage and analyze trends
  • Comply with applicable laws and protect our legal rights
  • Detect and prevent fraudulent or unauthorized activity

Cookie Policy
Our website uses cookies — small data files stored on your device — to enhance your experience and collect usage information.
Essential Cookies are required for the website to function properly. Without them, certain features may not be available.
Analytics Cookies help us understand how visitors interact with our site by collecting anonymous, aggregate data. We may use tools such as Google Analytics for this purpose.
Preference Cookies remember your choices (such as language settings) to provide a more personalized experience.
Marketing Cookies may be used to serve relevant advertisements and measure the effectiveness of campaigns.
You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may impact site functionality. For more information on managing cookies, visit www.allaboutcookies.org.
By continuing to use our website, you consent to the use of cookies as described in this policy.

Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Legal Compliance: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of our business, users, or others.
Service Providers: We may share information with trusted third-party vendors (such as hosting or analytics providers) who assist in operating our website. These parties are contractually obligated to keep your information confidential.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

GDPR Compliance
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR) regarding your personal data, including the right to:
  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data ("right to be forgotten")
  • Restrict or object to how we process your data
  • Request portability of your data in a structured, machine-readable format
  • Withdraw consent at any time where processing is based on consent

Our lawful bases for processing personal data include: fulfilling a contractual obligation, compliance with legal requirements, legitimate business interests, and your explicit consent.
To exercise any of these rights, please contact us at info@oakridgeelectric.com or by phone at 336.643.8996. We will respond to all requests within 30 days. If you believe your rights have been violated, you have the right to lodge a complaint with your local data protection authority.

SMS Opt-In
We will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes. 

Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your data is no longer needed, it will be securely deleted or anonymized.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us at info@oakridgeelectric.com and we will promptly remove it.

Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us directly:
Oak Ridge Electric INC.
6740 Sandylea Road
Oak Ridge, NC 27310
📞 336.643.8996
✉️ info@oakridgeelectric.com